Notice #419906
Recovering

Advanced Analytics: Event Processing Delayed

Began:

We've fixed the core issue, and are waiting for things to recover.

We are still continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are still continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We’re experiencing a service outage with our Security Operations Platform where ingestion into your Advanced Analytics platform may be impacted. Our team is working diligently to restore services as fast as possible. We apologize for any inconvenience.

  • Advanced Analytics
  • Data Lake
  • Cloud Connectors
  • Site Collector
  • Other
Upcoming Maintenance

[Scheduled] Maintenance : OS Updates

  • Other

We will be performing maintenance on the SaaS platform during your weekly maintenance window. During this maintenance, connections utilizing the VPN connection may be unavailable; if beats agents are in-use, they may not be able to communicate to the beats management endpoint. Once the maintenance is complete, the services will be restored and available.

Previous Incidents

[Resolved] Email sending limit reached

Began: Ended: Duration:
  • Other

The quota limit of 100 emails/hour has been reached. Email delivery will be suspended for 1 hour. Please reduce the number of emails being sent to prevent email delivery suspension. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Complete] Maintenance Upgrade: Cloud Connectors

Began: Ended: Duration:
  • Cloud Connectors

Cloud Connector will be upgraded and unavailable during the maintenance window. Once the upgrade is complete, Cloud Connector will continue processing data from where it left off. Release Notes are available at: https://docs.exabeam.com/en/cloud-connectors/all/release-notes/131242-what-s-new.html

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The scheduled maintenance is now complete.

No further notices from the past 7 days.